About ONA

What does the Office of New Americans do?

Office of New AmericansThe ONA is comprised of an immigrant services unit and a refugee services unit (formerly known as the Office of Newcomer Services).  The Office is responsible for the implementation of a statewide strategy to promote the economic, linguistic and civic integration of new Americans in the Commonwealth.  The ONA also provides staff support to the New American Advisory Board.


Visit the DSS Office of New Americans 


Staff Contacts

Seyoum Berhe
Refugee Resettlement Coordinator & ONA Director

Louise Pocock
Senior Immigrant Services Program Consultant and ONAAB Liaison

Liliana Penalver
Senior Immigrant Services Program Consultant and Community Outreach Liaison

Derek Maxfield
Senior Refugee Program Consultant
Wendy Shoaf
Fiscal Consultant

Christy Escher
Senior Refugee Program Consultant

Kyle Olden
Senior Refugee Program Consultant

Chantal Skubic
Senior Refugee Program Consultant

Adebayo, Adetola
Program Support Technician